Login
Why I can't login with Facebook and Google play....
Solution:Jump to solution
Hello again @35_JUTT! It looks like you are trying to link a new login method instead, you will need to change back to the usual device or environment of your account and try again, or maintain good behaviour on your current device to pass the security check. Feel free to contact the customer service if you require further assistance regarding this.
If you wish to login to another account using Facebook or Google Play, you will first need to log out of your current account. Then login from the main menu....
12 Replies
Hello! What is the issue?
I don't know...but I can login with mobile and X(Twitter)
As Twitter is banned in Pakistan so .Im facing many issues
Do you get any error messages when you try to login with Facebook and Google play? Could you please send a screenshot if possible? Please blur any private information if it's visible on the screenshot.
The security check up failed..... please try again later
Could you share a screenshot?
I think device security check failed, You need to pass the device security check to link a social account.
How to pass security check?
From account security settings.
Thanks...let me try
I tried but this device is not authorized....The authorized device is other one .How to remove that authorized device and add new ?
The authorized device is broken into prices 😭
Solution
Hello again @35_JUTT! It looks like you are trying to link a new login method instead, you will need to change back to the usual device or environment of your account and try again, or maintain good behaviour on your current device to pass the security check. Feel free to contact the customer service if you require further assistance regarding this.
If you wish to login to another account using Facebook or Google Play, you will first need to log out of your current account. Then login from the main menu.
But my old device is broken into pieces 🧩