UC Problem
Good evening, I have a problem that I bought UC a few days ago, but after the purchase it was deducted immediately, it's not a small amount of money, almost 100 euros. How can we solve it so that I can get either the UC or my money back?
Solution:
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Please refer to the Prohibited Illegal Transactions Announcement in the game or contact the customer service should you require further assistance with this, @vityaapuci.
7 Replies
I can send you a picture of the purchase and the invoice in private!
Hello, @vityaapuci! Did you receive any kind of in-game mail notification regarding this deduction?
I received this message but I don't know what to think because I haven't played for quite a while due to work and now as soon as I bought it, UC deducted it immediately.
It won't let me start a match and it's very annoying.
I invested a lot of money in the game and my account and I always made in-game purchases so I didn't understand this situation at all.
Solution
Please refer to the Prohibited Illegal Transactions Announcement in the game or contact the customer service should you require further assistance with this, @vityaapuci.