Error when changing rank card image
I tried to change my rank image and an error happened. (Screenshot attached)
Solution:Jump to solution
@The Space Wolf It's fixed now, I rewrote and updated the part that grabs the image and stores it on our cdn
24 Replies
Hey @The Space Wolf! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer OverflowI've let the Devs know so they can look at it asap.
Hey @The Space Wolf is this a reoccurring issue that still happens, or did it happen just the once?
I just tried again and it did the same thing
Alright thanks, we’ll look into it.
I've tried with different images too and it still didn't work.
Appreciate the clarification, it could be an issue on our end, we’ll let you know
Okay. Thank you
@The Space Wolf Just force cleared yours, try now
Buape Studios
User Settings
Ping on Level Up Message: Disabled
Show Badges: Enabled
Send Voting Related DMs: Disabled
Rank Card Background: Not set
Rank Card Primary Color: Not set
Rank Card Secondary Color: Not set
Rank Card Opacity (10-100): 100
An internal error occurred while trying to set the rank card background. Please try again later or contact support if the issue persists.
Still error
Checking logs now
The CDN is rejecting that image for some reason
Would you be able to try with a different image entirely?
Buape Studios
User Settings
Ping on Level Up Message: Disabled
Show Badges: Enabled
Send Voting Related DMs: Disabled
Rank Card Background: Not set
Rank Card Primary Color: Not set
Rank Card Secondary Color: Not set
Rank Card Opacity (10-100): 100
An internal error occurred while trying to set the rank card background. Please try again later or contact support if the issue persists.
Hmm, alright, thanks. We'll do some more investigating ourselves.
I did try multiple images earlier.
Yeah, the issue seems to be more widespread than we initially thought :Wesh:
I have a PR to fix this in review now
Solution
@The Space Wolf It's fixed now, I rewrote and updated the part that grabs the image and stores it on our cdn
Ok, Thank you! W staff