Ticket: Unauthorized Charge After Trial Period
@Valérie Just created a ticket
Question: I did a 7 days trial, I haven't opted for anything, I haven't been using postiz after the end of the 7 days trial but I see that I still have access to the profile I created then, and that 29$ have been taken from my account on December 24th ??? How come ? Does that mean I have not used postiz, but am still paying ??
Attempted: I have sent a question via the help bot and asked questions as a "slow member" (?) https://discord.com/channels/1243410146097500202/1326498095088795741 without connecting to my profile since I thought it did not exist anymore, not having chosen any pricing
Working On: I am not working on anything, I am waiting on answers to the question mentionned in "What have you already attempted" before I decide to go on !!!
Using Postiz On: I have no idea what docker-compose or what kubernetes are...
Take it from here @Postiz
Question: I did a 7 days trial, I haven't opted for anything, I haven't been using postiz after the end of the 7 days trial but I see that I still have access to the profile I created then, and that 29$ have been taken from my account on December 24th ??? How come ? Does that mean I have not used postiz, but am still paying ??
Attempted: I have sent a question via the help bot and asked questions as a "slow member" (?) https://discord.com/channels/1243410146097500202/1326498095088795741 without connecting to my profile since I thought it did not exist anymore, not having chosen any pricing
Working On: I am not working on anything, I am waiting on answers to the question mentionned in "What have you already attempted" before I decide to go on !!!
Using Postiz On: I have no idea what docker-compose or what kubernetes are...
Take it from here @Postiz
1 Reply
@Postiz please help @Valérie
@Postiz please help @Valérie