Possible downtime
Hi was the BOT down at all yesterday it did not log anyone’s minutes in our server
15 Replies
Hey @KillboFraggings! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer OverflowHey, I've let the developers know so they can look into it for you 🙂
Thank you
Hey @KillboFraggings!
sometimes when the bot is in the middle of a restart, it may miss a join event when a user joins the VC
This doesn’t happen often though
Internally we have "Voice sessions" that track when you leave/join/mute/deafen/etc and then it'll use that to calculate your xp and minutes at the end of the session.
If you joined right at that instant when it’s rebooting, then it never made a session
If you need us to manually adjust any voice minutes or tracking in your server, let us know!
Server ID 1275871980763222019
Please can you remove 1000 minutes from 374345921703575552
Server ID 1275871980763222019
Please can you add 300 minutes to 1280957964584222752
Server ID 1275871980763222019
Please can you add 300 minutes to 672759246236024834
@KillboFraggings done
Hi we are all on again this evening and the lads have just left and rejoined the discord and it hasn’t added the minutes is there a delay now
The last restart was <t:1736546040:t>
What does that mean?
Like i said before, sometimes when the bot is in the middle of a restart, it may miss a join event when a user joins the VC
They joined at 4pm UK time and 6pm UK time left discord now and no update
Sorry first time running a server so learning as I go
Not much we can do, #====KNOWN ISSUE: Voice XP massive increases=====
No problem I assume you’re working on a fix?
Server ID 1275871980763222019
Please can you add 420 minutes to 1280957964584222752
Server ID 1275871980763222019
Please can you add 300 minutes to 613461650015649834
When can this be added?
The fix will be pushed when we have time to develop the fix and then test the fix.
Apologies, I misunderstood what you were asking 😅
I’ll try to get the minutes added to those users by the end of today.
@KillboFraggings Done