hey .. there can anyone help me ?!
account, he sent a message to the support to change the phone number and he got a 10-year ban.
ID: 51837882596
Can I know where the problem is?
These pictures are from inside the game after submitting the complaint
Ban date: 1-7-2025
Device type: game loop
Problem: When changing the phone number from the support after requesting to change the phone number
Solution:Jump to solution
Hello, @𝓗𝓐𝓝𝓨!
Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who was using an account. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
1 Reply
Solution
Hello, @𝓗𝓐𝓝𝓨!
Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who was using an account. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit an Appeal request through the community support form.