my account was banned
hello, I was banned from the main account for I don't know what reason, I made a complaint to claim
Solution:Jump to solution
Hello, @uhted!
Please note that the game accounts are banned only for violating PUBG MOBILE's terms of service.
If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the
File Claim
button located in the bottom-left corner of the account suspension dialog box....3 Replies
hello, I was banned from the main account for I don't know what reason, I made a complaint to claim but it was refused. I started playing the game again on the emulator and I was banned from the first day of playing, I don't know the reason, I have two more accounts and one of them keeps banning me for 24 hours, because the account is a huge risk and they block it for verification, but I can't find anything, how can I get my account back, I know I was banned unfairly
Solution
Hello, @uhted!
Please note that the game accounts are banned only for violating PUBG MOBILE's terms of service.
If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the
File Claim
button located in the bottom-left corner of the account suspension dialog box.
If you are not satisfied with customer service's response, you may create a new post on the Support Reddit.Ty