how fix that?

I can't log into my account via mobile phone and an error appears
No description
20 Replies
Quendi
Quendi3w ago
Hello, @/?! Please change your password first, and then try to log in again.
/?
/?OP3w ago
i tried 3 times, don’t work again i tried delete game and install and don’t work
Quendi
Quendi3w ago
Do you have a different login option linked to your PUBG MOBILE account?
/?
/?OP3w ago
no, only mobile phone number
Quendi
Quendi3w ago
When did you last time reset your password?
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/?OP3w ago
2-3 hours ago
Quendi
Quendi3w ago
Are you on Android or iOS?
/?
/?OP3w ago
ios
Quendi
Quendi3w ago
Can you change your DNS settings for iOS and try again?
/?
/?OP3w ago
vpn?
Quendi
Quendi3w ago
The above mentioned method is fine to use.
/?
/?OP3w ago
okay, I'll try now not working the same reason idk what to do honestly
Quendi
Quendi3w ago
What is your numeric user identification, @/??
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/?OP3w ago
id?
Quendi
Quendi3w ago
Yes.
/?
/?OP3w ago
51447223531
Quendi
Quendi3w ago
Got it. We will get back to you if we have more information.
/?
/?OP3w ago
okay, thank you
Error
Error3w ago
What is the email address or phone number you tried to log in with? Could you please send it privately?
HOMELANDER
HOMELANDER2w ago
No description

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