PM
PUBG MOBILE2mo ago
/?

how fix that?

I can't log into my account via mobile phone and an error appears
No description
20 Replies
Quendi
Quendi2mo ago
Hello, @/?! Please change your password first, and then try to log in again.
/?
/?OP2mo ago
i tried 3 times, don’t work again i tried delete game and install and don’t work
Quendi
Quendi2mo ago
Do you have a different login option linked to your PUBG MOBILE account?
/?
/?OP2mo ago
no, only mobile phone number
Quendi
Quendi2mo ago
When did you last time reset your password?
/?
/?OP2mo ago
2-3 hours ago
Quendi
Quendi2mo ago
Are you on Android or iOS?
/?
/?OP2mo ago
ios
Quendi
Quendi2mo ago
Can you change your DNS settings for iOS and try again?
/?
/?OP2mo ago
vpn?
Quendi
Quendi2mo ago
The above mentioned method is fine to use.
/?
/?OP2mo ago
okay, I'll try now not working the same reason idk what to do honestly
Quendi
Quendi2mo ago
What is your numeric user identification, @/??
/?
/?OP2mo ago
id?
Quendi
Quendi2mo ago
Yes.
/?
/?OP2mo ago
51447223531
Quendi
Quendi2mo ago
Got it. We will get back to you if we have more information.
/?
/?OP2mo ago
okay, thank you
Error
Error2mo ago
What is the email address or phone number you tried to log in with? Could you please send it privately?

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