Inquiry

Hope you doing good guys, I'll try to keep this short: :6795_loveShy: I initially received a 24-hour ban, which was then extended to 10 years. :hmmsuspicious: When I inquired about the reason, I was told it was due to X-RAY, and that the decision is final. I filed an appeal through the game, but it was rejected. :bruh: I submitted another appeal through the community forum, and it was also rejected. :ajangry:
If I am confident that the accusation is false and I was playing fairly, are there any solutions in this case, or should I accept the reality that the game won't cooperate in investigating the mistake here? :crying:
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Solution:
If the appeal you sent through https://pubgmobile.live/support has been rejected then that means the penalty on your account will not be reduced or lifted. This decision is final.
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4 Replies
Solution
delfin
delfin3w ago
If the appeal you sent through https://pubgmobile.live/support has been rejected then that means the penalty on your account will not be reduced or lifted. This decision is final.
BrivenX
BrivenXOP3w ago
So, there’s absolutely no chance for an appeal? Even if the decision was a wrong? :] Thanks anyway :cryjam:
40k $ went up in smoke :9ACOSP_BabyCrying:
delfin
delfin3w ago
As mentioned this is the final decision. Feel free to reach out to the customer service if you require further assistance.
BrivenX
BrivenXOP3w ago
I tried, but unfortunately, they keep closing the ticket in my face without any response :crymore: Every time, they mark it as 'completed' without any response :AngryPunch: anyway thank you @delfin🐬 :loveheart: , I think trying to solve the problem is futile. Even though I'm confident that I played fairly and with a completely clean version 100%, :bnx9__a7acat: But thank you, i accept your decision. It's an opportunity to retire PUBG after 7 years and search for a new path in life

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