Admincraft•2mo ago

One person cannot connect to server while others can

I've been attempting to set up a Forge server for my friends and I for about a week. I've just been trying out different mods and all of my friends except for one have been able to join. I do not port forward, and I use PlayitGG for a tunnel. He is getting the error "Connection refused: no further information". I had him set (with me monitoring) a static IP, make sure he had Java accepted in his firewall, and I also whitelisted him on the server. Does anyone have any solutions or things I could try?

9 Replies

Admincraft Meta•2mo ago

Thanks for asking your question!

Make sure to provide as much helpful information as possible such as logs/what you tried and what your exact issue is

Make sure to mark solved when issue is solved!!!

/close !close !solved !answered

Requested by equinoxx.x#0

Tamz•2mo ago

!logs

Carl-bot•2mo ago

Please check your server log for errors from your plugins.

If you need further help understanding the errors, please send us the whole log file. Where can I find the server log? Logs are stored in <server_directory>/logs/. Search for a file explorer in your server's management interface and navigate to that directory. Once you've opened that up, search for the latest.log file. Some providers have a separate page for logs and may hide the "logs" folder. On Aternos: • Go to https://aternos.org/log/. On Minehut and server.pro: • Go to the "files" tab in the left menu. • Navigate to the root directory of your server. • From there navigate to /logs/latest.log. What should I do with the log? • First of all, read it! I mean, that's what you do all the time when you run a server, isn't it? Try to locate any errors that have anything to do with the issue you are facing. • If you got the latest.log file or created a .txt file with the necessary errors you can upload these directly to the channel, but we prefer if you upload them to https://mclo.gs/. • If you have trouble downloading the log file, copy/paste the text to a paste service (like mclogs). Copy the link that it gives you and send it to us. (Don't worry, McLogs hides your users' IPs.)

Admincraft Canned Responses

SilentBot•2mo ago

Is your friend able to confirm if they have both a IPv4 and IPv6 address, or only one of the two? e.g. https://whatismyipaddress.com/ The address doesn't matter (and shouldn't be shared), but if they only have one, or both is important