I can’t log in my account with my phone number💀 again
Solution:Jump to solution
If you are facing failed to login issue, this may due to an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
• Try with a different Internet connection to see whether if you can log into the game.
• Log out of the account, close the game, and clear some storage on your device before logging in again.
• Try to repair from the login menu of the game or reinstall the game....
5 Replies
Yesterday I logged in perfectly fine
Today it’s not letting me
Yes I checked the password
Yes I checked the flag
Yes I checked the number
Still not working
Hello, @prodSYTHX69
What does "Unable to connect" mean?
A possible solution may be to change DNS settings for Android or iOS.
4.4 - Why does my login fail?
You may have an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
■Change your cellular data or Wi-Fi connection.
■Log out of the account, close the game, and clear some storage on your device before logging in again. Note that if you log out of a guest account, your game progress will reset.
■ Repair or reinstall the game.
If the issue persists, please contact the customer service for further assistance.
None of it worked
Mods hello?
Solution
If you are facing failed to login issue, this may due to an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
• Try with a different Internet connection to see whether if you can log into the game.
• Log out of the account, close the game, and clear some storage on your device before logging in again.
• Try to repair from the login menu of the game or reinstall the game.
If the issue persists, please contact the in-game customer service for further assistance.
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