I can’t play ranks and claim UC
Hello this is my ID 5629244197 | buy UC from website called aneba I thought was safe and I log in my account my UC automatically refunded they said this This feature cannot be used as you don't have enough UC. Please make up the refunded UC to improve your gaming experience.
Solution:Jump to solution
Hello, @Senzlyy. Navneet is right. If you've made illegal or unofficial purchases or were involved in refund fraud, your UC will be deducted until the amount is recovered. You may also face restrictions on game features or a possible account ban depending on the violation's severity. For assistance, contact customer service in-game.
17 Replies
Pls help me
Hello @Senzlyy, to ensure a secure gaming experience, it's recommended to purchase UC only through official methods, such as in-game purchases or authorized platforms like Midasbuy.
If you were involved in refund fraud in the past, the UC will be deducted from your account until the total amount has been recovered. For further assistance, please contact the in-game Customer Service. You can find this option in your Account Settings at the bottom under the Customer Service section. They can provide detailed support to resolve this issue.
Also I ask this in Reddit too
Anyway thanks @Navneet
Solution
Hello, @Senzlyy. Navneet is right. If you've made illegal or unofficial purchases or were involved in refund fraud, your UC will be deducted until the amount is recovered. You may also face restrictions on game features or a possible account ban depending on the violation's severity. For assistance, contact customer service in-game.
@Pookie🪽 I didn't refund it its automatically
Please feel free to contact the in-game customer service as the platform where you have purchased the UC from may have issued the refund.
Thx
No worries! Happy New Year. :d7_mousehamsterthingidk:
Yep Happy new year 🎊🎆
What they said
Why I can’t get my UC get back
You can't, from where you bought UC, they claimed refund
Oh
How long they fix it
You have to pay back the remaining UC, then you can use your account Normally
That is 12328UC
Like how
You can buy the remaining UC (12,328 UC) through official sources like in-game purchases or trusted platforms such as Midasbuy. Once the UC is restored to your account, you’ll be able to use it normally. Make sure to avoid third-party sites to prevent issues like this in the future!
This is why I never trust websites