Why do I keep getting lockdowns
Recently, I received a 7-day suspension on my account. I tried to appeal it, but it wasn’t possible. However, moving on to the point—after the 7-day suspension, which I believe was unjustified, my account was unblocked. But when I check the ban history in the game, there’s no record of it at all. I’m very curious why I received this suspension.
Today, I ranked up to Crown to play Ultimate Royale with my friends, and suddenly I got a 3-month ban. Once again, I’m surprised why I’m getting this kind of ban. I believe this is unfair because I recently changed my phone, and my gameplay has improved. It’s possible that I received reports during classic matches because I was getting 20-30 kills per game, but it’s strange that I’m being banned for seemingly no reason.
I personally believe this is unjust. I just want to play with my friends, but I can’t because I’m being banned for something I didn’t do. First, there was a 7-day ban, and now it’s a 3-month ban for playing Ultimate Royale—a mode I haven’t even tried on this account.
Please contact me and explain why I’m receiving bans that don’t even appear in the ban history
I had to wait 7 days to not even know why I got a lockdown for 3 months for what specifically and tera again but for ultimate royale mode
Suddenly I'm standing with my friends in the lobby and gets a lock for 7 days and I want to play ultimate royale mode again and there is a lock for 3 months
I can appeal against it anyway because it's getting pathetic and tiring for me?
Solution:Jump to solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
8 Replies
I don't break any of the rules of the game I play like any game, i.e. legally, maybe I just got a lock because I changed my phone because it said that changing the game files .. I switched from iPhone 14 to iPhone 16 pro at the last time it's just tiring for me that something is happening all the time
Id: 5644969946
nickname: Smoke4Clutch十
Can anyone help me?
Hello any is there to help me get out from this situation
Solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
I did I file the complaint but it was declined that’s weird for me Bcs I’m only playing on my acc and I only changes the phone from iPhone 14 to the iPhone 16 pro and I got a ban for no reason tbh there is not even typed for what I did get is it’s didint explained show me a reason not only „changing files game” etc how does it even possible on iPhone
0 bans on the acc its in typed on service center ban and i have ban on Ultimate that’s so weird
Yo I had same issue if like a lot of people report u now it gets frozen and inspected once i dropped into a lobby of noobs had 41kills mid game got banned then it’s fine like few hours -2 days. U don’t gotta worry about anything it’s ok don’t stress u didn’t do anything wrong, just game is tweaking
It’s not a real ban it’s like a fake thing scary if it’s ur first time seeing the message but it’s ok
No one gets banned for no reason, you must have done something whether it's repeated bad connection/glitching/ vpn or using gtx tools. I don't think you are using cheats tho which is a bit strange
Bro I just got ban for 7 days after 7 days I can play normaly I hit the crown rang and I wanted to play ultimate with my friends and we started the game and i see I have ban for 3 months