high ping

hi, wanted to ask. I live in the CIS, I play on an emulator. Do you know why my ping on Europe jumps, and hard. 100-150. This especially happens on Erangel and Ultimate. Livik because there are so-called "CIS servers" and they are easy to find, stable ping 20. Even when on Livik to Europe it throws, the ping is still stable for me (40-90, because I live in Kazakhstan). And I have never had this before, so hard ping. It started somewhere in the previous season, and it is happening in this one too. In other games, the ping is stable, normal p.s. "CIS servers" can basically only be found on Livik, because a lot of guys play from neighboring Uzbekistan. On Erangel, it is almost impossible to find a "CIS server" at the moment
Solution:
If you believe this is a bug, feel free to report it via community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered.
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6 Replies
шисуя
шисуяOP4w ago
@everyone Will someone answer me? @#𝙼𝙶𝚁
Quendi
Quendi4w ago
Hello, @шисуя! The issue with your ping should be related to your internet connection or network environment. It is recommended that you make sure that you are on a stable internet connection while playing to avoid network lag. Also, reset the network settings of your device one time. If the issue persists, please try to contact your internet service provider.
шисуя
шисуяOP4w ago
I'm telling you, the problem is on the game side. because if something was wrong with my provider, I would have pinged in other games and basically the connection was slow. but it's not. I've already reset the network settings on the computer, but it didn't help.
Quendi
Quendi4w ago
A slow internet connection is different from an unstable one, @шисуя. As this issue hasn’t been reported by multiple players and seems to be an individual case, it’s likely a problem on your end. However, if you need further assistance, please feel free to reach out to the in-game customer service.
шисуя
шисуяOP4w ago
According to this logic, if the Internet is slow, then I should have a large ping and on the CIS servers. then why is the ping 20 stable there? If something had changed over the years on the provider's side, it was logical to assume that the ping should have risen on the CIS servers. why did the ping rise only in Europe then?
Solution
Quendi
Quendi4w ago
If you believe this is a bug, feel free to report it via community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered.

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