IDEX copy on a VCore 500 - "Move out of range - -59.901 366.165 0.464 [33212.731]"

Trying to do an IDEX copy on a VCore 500 and I get "Move out of range -59.901 366.165 0.464 [33212.731]" any suggestions on what to check? I can do a single print without a problem. I've tried different sizes and it passes the initial check but it will start printing and then I get the error.

moonraker.log8.24KB

klippy.log27.71MB

printer.cfg79.87KB

RatOS.cfg23.37KB

Helge Keck•12/23/24, 11:29 AM

you need to make a endstop calibration as described in the comissionning guide

heedafOP•12/23/24, 4:48 PM

What do you mean by "end stop calibration"? The only section I can find is to check that the end stops work. If you are referring to the z end stop then I did do that.

Hheedaf What do you mean by "end stop calibration"? The only section I can find is to c...

miklschmidt•12/29/24, 9:58 PM

did you miss the entire IDEX comissioning guide? If so there's quite a few steps you need to go through: https://docs.ratrig.com/v-core-4-0/idex-commissioning

IDEX Commissioning

miklschmidt•12/29/24, 10:00 PM

(endstop calibration is under VAOC calibration)

Mmiklschmidt did you miss the entire IDEX comissioning guide? If so there's quite a few steps...

heedafOP•12/29/24, 10:56 PM

I did the VAOC calibration twice and didn't solve the problem. The suggestion didn't make sense since if my z calibration was off I wouldn't be able to print with the second head. My issue is only with duplex where I get the out of range error. Thought maybe their is another x/y endstop calibration I missed.

Helge Keck•12/29/24, 10:58 PM

please share your debug.zip file

HHelge Keck please share your debug.zip file

heedafOP•12/29/24, 11:00 PM

Will it need a recent failure in duplex mode to show up in the file? Haven't tried running it in awhile and I'm currently running a print.

Helge Keck•12/29/24, 11:00 PM

no, just share the file

HHelge Keck no, just share the file

heedafOP•12/29/24, 11:03 PM

Maybe a stupid question but how do I generate a debug file?

Helge Keck•12/29/24, 11:03 PM

its in the configurator on th eleft side in the navigation drawer

HHelge Keck its in the configurator on th eleft side in the navigation drawer

heedafOP•12/29/24, 11:04 PM

Well that is cool.

HHelge Keck its in the configurator on th eleft side in the navigation drawer

heedafOP•12/29/24, 11:04 PM

ratos-debug.zip15.67MB

Helge Keck•12/29/24, 11:10 PM

when you have time please make a short video where i can see hw the toolehads move whe the error happens

HHelge Keck when you have time please make a short video where i can see hw the toolehads mo...

heedafOP•12/29/24, 11:12 PM

Will do. Basically it start out fairly normal with both heads going and then the error pops up.

HHelge Keck when you have time please make a short video where i can see hw the toolehads mo...

heedafOP•12/30/24, 8:45 PM

I think I found my problem. I've been placing the model on the side thinking that I needed to allow for the other duplicate to make sure it would fit. Placed a part on the center of the bed and accidently figured out that it worked (I guess the duplex doesn't reset on an error).