O
OpenDeck2mo ago
Mike

Device not detected

Hello all, using OPendeck for the fist time, used other softwares in the pst with my Streamdeck and got not issues but with OPendeck I have this message: No devices detected Make sure your devices are connected properly and you have permission to access them. On GNU+Linux, ensure you have the correct udev subsystem rules installed. Can anyone help me resolve this please? thanks, Mike.
20 Replies
Percy_Ikana
Percy_Ikana2mo ago
What distro, version of opendeck, and install method?
Mike
MikeOP2mo ago
Mike
MikeOP2mo ago
flathub install I take a look in the Opendeck logs and got this msg: [2024-12-22][01:29:44][opendeck::elgato][WARN] Failed to connect to Elgato device: HidError(HidApiError { message: "Failed to open a device with path '/dev/hidraw1': Permission denied" }) Can't find any hidraw1 in this location...
ninjadev64
ninjadev642mo ago
Yea, please check out the Installation section of the README Install the appropriate udev subsystem rules from here: - If you're using a .deb or .rpm release artifact, this file should be installed automatically. - Otherwise, download and copy it to the correct location with sudo cp 40-streamdeck.rules /etc/udev/rules.d/. - In both cases, you will need to reload your udev subsystem rules with sudo udevadm control --reload-rules. "here" being https://raw.githubusercontent.com/streamduck-org/elgato-streamdeck/main/40-streamdeck.rules
Mike
MikeOP2mo ago
that's the part I don't understand well I guess
ninjadev64
ninjadev642mo ago
All you have to do is run those two commands after downloading the file
Mike
MikeOP2mo ago
wich line should I copy to the rules?
ninjadev64
ninjadev642mo ago
So first download the file I linked to your downloads folder Then cd into your downloads folder in the terminal Then run the sudo cp ... command Then run the sudo udevadm ... command If it's still not detected, restart your computer
Mike
MikeOP2mo ago
can I have a rules in conflict?
Mike
MikeOP2mo ago
No description
Mike
MikeOP2mo ago
my rules are there
Mike
MikeOP2mo ago
No description
ninjadev64
ninjadev642mo ago
Please try unplugging and replugging the device and then restarting opendeck, and if that doesn't work then restart your computer
Mike
MikeOP2mo ago
Already done all this...also deleted all the others Streamdeck rules...didn't help. I have uninstalled, reinstalled and same issue problem fixed. hidraw1 permission was set to users (group) and my user wasn't in that group. thank you for your help and support, it's really apreciated.
ninjadev64
ninjadev642mo ago
No worries, glad you got it solved, I'll keep that in mind if someone else has this issue How are you finding OpenDeck now that you got it working?
Mike
MikeOP2mo ago
not bad at all, will have to figure out how everythings works! Nice job by the way :)👍 is there a kind of manual ...how to?
ninjadev64
ninjadev642mo ago
There’s a little “How do I…?” section in the README, for a few things that aren’t entirely intuitive, but for the most part you should be able to feel around for everything Make sure to leave a ⭐ on GitHub if you haven’t already ;)
Yoburton
Yoburton2mo ago
hi guys. i cant figure out how to make OpenDeck to detect my Ajazz AKP153 on Windows 11. I guess i should install library, but i cant figure out how can i do that
fightforlife
fightforlife2w ago
For akp153 on windows see the other issue here "ajazz device not functioning ..." Currently there seems to be a windows specific bug. Also the support for this device is not yet included in the opendeck release. If you can compile the latest main yourself, you could help solving the windows issue. Otherwise it is best to wait.
ninjadev64
ninjadev642w ago
No, the AKP153 has been supported a while. The only devices added in the upcoming release are the HSV293 and AKP153R The AKP153, its E variant, and the AKP815 are there already

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