O
OpenDeck10h ago
Mike

Device not detected

Hello all, using OPendeck for the fist time, used other softwares in the pst with my Streamdeck and got not issues but with OPendeck I have this message: No devices detected Make sure your devices are connected properly and you have permission to access them. On GNU+Linux, ensure you have the correct udev subsystem rules installed. Can anyone help me resolve this please? thanks, Mike.
13 Replies
Percy_Ikana
Percy_Ikana9h ago
What distro, version of opendeck, and install method?
Mike
MikeOP8h ago
flathub install I take a look in the Opendeck logs and got this msg: [2024-12-22][01:29:44][opendeck::elgato][WARN] Failed to connect to Elgato device: HidError(HidApiError { message: "Failed to open a device with path '/dev/hidraw1': Permission denied" }) Can't find any hidraw1 in this location...
ninjadev64
ninjadev647h ago
Yea, please check out the Installation section of the README Install the appropriate udev subsystem rules from here: - If you're using a .deb or .rpm release artifact, this file should be installed automatically. - Otherwise, download and copy it to the correct location with sudo cp 40-streamdeck.rules /etc/udev/rules.d/. - In both cases, you will need to reload your udev subsystem rules with sudo udevadm control --reload-rules. "here" being https://raw.githubusercontent.com/streamduck-org/elgato-streamdeck/main/40-streamdeck.rules
Mike
MikeOP7h ago
that's the part I don't understand well I guess
ninjadev64
ninjadev647h ago
All you have to do is run those two commands after downloading the file
Mike
MikeOP7h ago
wich line should I copy to the rules?
ninjadev64
ninjadev647h ago
So first download the file I linked to your downloads folder Then cd into your downloads folder in the terminal Then run the sudo cp ... command Then run the sudo udevadm ... command If it's still not detected, restart your computer
Mike
MikeOP7h ago
can I have a rules in conflict?
Mike
MikeOP7h ago
No description
Mike
MikeOP7h ago
my rules are there
Mike
MikeOP7h ago
No description
ninjadev64
ninjadev646h ago
Please try unplugging and replugging the device and then restarting opendeck, and if that doesn't work then restart your computer
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