Can't access support portal

Hi all. I'm a pro customer (with multiple pro plans) but suddenly i can't access to the support portal anymore and thus i'm unable to see my current requests. I'm redirected on a page saying that support portal is not available for free accounts, but i'm a pro account Any idea ?
3 Replies
Erisa
Erisa2mo ago
the page you get redirected to should have instructions on how to request access to the support
Gandalf
GandalfOP2mo ago
read that, sent the request, no response yet...
Erisa
Erisa2mo ago
whats the ticket number? when did you send it?

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