Suspicious Activity detected on your account

Dear [Support Team], I hope this message finds you well. I am writing to seek assistance regarding an issue I encountered upon logging into my account on GameLoop after reinstalling both the emulator and the game on a newly installed version of Windows. Upon login, I received a notification stating "Suspicious activity detected on your device," and my account has been placed in Safe Mode for a duration of 7 days. Unfortunately, I am unable to remove the Safe Mode status on my own, despite there being a "Remove" button. This situation is causing significant concern as I have invested in the Bonus Pass and Prime Pass, as well as actively participating in regional ranking events, where my progress is now at risk. Given the importance of this issue and the time-sensitive nature of the 7-day Safe Mode period, I kindly request your assistance in resolving this matter as soon as possible. I would greatly appreciate any guidance or action you can take to remove the Safe Mode status from my account before the 7-day period expires. Thank you for your time and support. I look forward to your prompt response. Game UID : 5175982520