Fails to apply reward roles
Kiai is not applying any role and also refuses to sync when I try to apply it manually. @net-tech- is staff on this server, so I can confirm it is set up correctly
11 Replies
Hey @Kydzs! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer OverflowServer ID: 1003184704809357322 , literally every user that has enough XP for a reward role
It might be erroring on those unknown roles, try removing them
If that works lmk and I’ll patch that, otherwise I can pull your guilds data and look further
I can't remove them because they don't exist
They were deleted from the server
In that case, do you want me to remove the roles we deleted from the rewards list using the database? Either way this will be getting a fix so other people don't encounter the same issue
That would be appreciated! :mblissBBF:
They should still show in the /rewards remove autocomplete
ah thank you that worked now
Solution
it seems those unknown roles were the issue 🫡
Can I mark this as solved?
Yeah go ahead :mario: