Why does this keep happening?
This keeps happening over and over again, I don't understand the problem.
Solution:Jump to solution
Feel free to contact the in-game customer service if you have any questions.
If your question is not answered after receiving a response from them, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
8 Replies
Hi, @Pause So the reason why you’re experiencing this problem is because you might’ve posted something explicit or inappropriate for ingame pictures. so please wait until the wait time is up. you’ll usually have to wait 2-3 days or sometimes 7 days. so looks like you have an day wait to reapplied your pfp.
its literally been that A for months and before that it was just my face...
and every few days after i use it that happens
Did you ever try using a different pfp?
no
i used to have a different one
try uploading a different pfp
it's just an A 😭
ig i can
Sometimes people takes letters into offensive language or something like that. let’s say the number 7, number 7 cannot be used as an username
Solution
Feel free to contact the in-game customer service if you have any questions.
If your question is not answered after receiving a response from them, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!