V
VALORANTβ€’2w ago
ILX

Ping went from 10< to 1000s, I know this is an issue with ISP, any help?

Hi there, ive got an issue for valorant where in the lobby i will see 10< ping, however my ping in game is in the 1000s, when using a VPN and connecting through mobile hotspot issue is completely fine. Looking around this is an issue with my ISP being hyperoptic. I saw someone with the same issue resolved in this post https://www.answeroverflow.com/m/1307354170428227605, please let me know how I can get this issue solved quickly with hyperoptic
London ping jumped from <10 to 40+ suddenly? - VALORANT
I can see other people have had issues with ms since patch - having a similar issue with London ms being the same as Paris despite me living in London. ISP: Hyperoptic - no issues on other games that I've noticed. Can't see any outages on Hyperoptic website. Baffled how my ping has changed by 30+ since patch. Any fixes I can try?
31 Replies
_A
_Aβ€’2w ago
could you answer these questions for me? who is your ISP what country are you from? what region do you play on? what server(s) do you play on?
lyra
lyraβ€’2w ago
hey those are my questions :MenheraOraOra:
_A
_Aβ€’2w ago
may i please borrow them :val_Hampter:
lyra
lyraβ€’2w ago
yes ofc, the more help the better fr :MenheraThumbsUp2:
_A
_Aβ€’2w ago
:Gekko_Wingman_Vibe:
lyra
lyraβ€’2w ago
I feel like I know you from somewhere :KonataThink:
_A
_Aβ€’2w ago
does this pfp seem familiar:Gekko_Wingman_Sip: i was away for a while but i was active here for a while
lyra
lyraβ€’2w ago
OHHHH yes it does now I remember :Clove_Hearts: (I'm not good with names)
ILX
ILXOPβ€’2w ago
sorry fell asleep lol: My ISP is hyperoptic im from the uk eu region i mostly play london servers or frankfurt
lyra
lyraβ€’2w ago
could you open cmd and run this command tracert 162.249.72.0 and show me a screenshot when you're done?
ILX
ILXOPβ€’2w ago
No description
No description
ILX
ILXOPβ€’2w ago
it said request time out after i didnt wanna put my ip address here lol
ILX
ILXOPβ€’2w ago
actually this should be better
No description
lyra
lyraβ€’2w ago
its not your ip address, it's your routers private ip and mind showing it as it's needed for the next step :Clove_Hearts:
ILX
ILXOPβ€’2w ago
sry for late reply
No description
ILX
ILXOPβ€’2w ago
was at work btw from tmr until friday I wont be home, so i cant do any trouble shooting then sorr
lyra
lyraβ€’2w ago
can you do ping 192.168.1.1 -n 100 -l 65500 and show me a screenshot of the summary when its done
ILX
ILXOPβ€’2w ago
Alright give me one second πŸ‘ ots just repeating the same msg nover and over
ILX
ILXOPβ€’2w ago
No description
lyra
lyraβ€’2w ago
wait did you say hyperoptic? like the fibre one?
ILX
ILXOPβ€’2w ago
yes
lyra
lyraβ€’2w ago
ugh
ILX
ILXOPβ€’2w ago
i saw some people on reddit saying that its an issue for hyperoptic specifically but im not sure
ILX
ILXOPβ€’2w ago
lyra
lyraβ€’2w ago
yeah there is also a guy in here with hyperoptic having crazy problems
ILX
ILXOPβ€’2w ago
my ping in the lobby is like 5ms, in the range too. The second i load into anything it takes forever and im on like 1000+ ping
lyra
lyraβ€’2w ago
nvm his is fine
lyra
lyraβ€’2w ago
1.1.1.1 β€” The free app that makes your Internet faster.
Install the free app that makes your phone’s Internet more fast, private, and reliable.
lyra
lyraβ€’2w ago
use that for now
ILX
ILXOPβ€’2w ago
what is this also will it mess the vanguard at all?
lyra
lyraβ€’2w ago
its in short a vpn by cloudflare cloudflare is paired with riotdirect if i remember
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