Shipping damage for lily58 left PCB

Received the lily58 pcb yesterday. Did a visual inspection and there seems to be a decent amount of scratches and copper visible from being scratched. Also the battery port is damaged/bent.
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3 Replies
TyperAI
TyperAI2w ago
I'm sorry to hear about the damage to your Lily58 PCB. For issues like this, we recommend reaching out to our support team directly through the appropriate channels for assistance with shipping damage. They will be able to guide you through the process of reporting the damage and potentially arranging a replacement. Please ensure to provide them with any relevant details and photos of the damage to expedite the process. Thank you for your understanding!
Micky
Micky2w ago
Please send your order number to me and I’ll help with a replacement pcb.
PaperKite
PaperKiteOP2w ago
I have DM'd my order number let me know if you need anything else
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