Frustrating Account Bans for Safety Observations
What's wrong with your system? My account is continuously going into 'safety observations' - this is the 6th time! If I'm using cheats or violating terms, why can't your system detect it? This issue has persisted for the past week. I've written multiple emails, but received no response. Why the silence? I demand to know what's going on and why this problem isn't being solved. I also have my gameplay videos for proofs.
Solution:Jump to solution
Hello, @Zoro.plays278!
To keep the game fair, players suspected of cheating will be placed under a Safety Observation period for a more comprehensive security check.
After entering a Safety Observation period, you will face the following restrictions:...
4 Replies
Solution
Hello, @Zoro.plays278!
To keep the game fair, players suspected of cheating will be placed under a Safety Observation period for a more comprehensive security check.
After entering a Safety Observation period, you will face the following restrictions:
1. You may only solo queue Classic Mode in third-person perspective.
2. You will not earn anything from the matches (no achievements and won't be part of ranking calculations).
3. You will also be unable to team up with other players, create your own rooms, join tournaments, spectate, etc.
Please follow the rules and maintain a fair gaming environment.
If you want to appeal for your account restriction, please tap on the File Claim option available on the notice you have received, or contact the in-game customer service for further assistance.
I know all the guidelines and you said that if players suspected of cheating will be placed under a safety observation so i have a question i didn't used any cheats as well as violated any terms nor it is proved that i am using cheats and any unethical softwares after the 5 safety observation periods so why I'm facing such an issue continuously. I have my gameplay proofs that i play legit. And you said contact the in game customer support everytime i used that file claim option they rejected my requests why? 1 2 3 4 5 and now 6th time my account is in safety observation if I'm using cheats then why didn't your system or customer support banned my account why can't they prove that I'm not playing fairly. This is ridiculous!!!
If you want proofs i have it i can share it with you check them and then decide I'm using cheats or not!!!
I want all my answers about this!
We unfortunately may not be able to help you with this any further through here. If you are not satisfied after using the File Claim option and contacting the customer service, you may submit a support request through the support subreddit with your numeric user identification and a detailed description of the issue.
Okay thanks a lot I'll try thatđź‘Ť