Need help configuring Media Server Widget

Apologies, I know there have been a million variations of this question, but I haven't had any luck with any of the solutions I've seen. My Plex integration configured manually via the app tile since it runs natively and not in docker. I have added 401 to the allowed network codes, so it shows as green when configured with my Plex token. For configuration, I am using the internal server address and port with a typical https prefix. I do also have the external address and port entered in the external address field. My media server widget shows a red ring around the Plex logo in the lower right of the widget. Logs here: https://pastebin.com/BatBSHSE
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6 Replies
Cakey Bot
Cakey Bot7d ago
Thank you for submitting a support request. Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
❓ Frequently Asked Questions | Homarr documentation
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420 admin
420 adminOP7d ago
🫡 DSM 7.2.1-69057 Update 6 Homarr 0.15.7
420 admin
420 adminOP7d ago
Homarr container
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420 admin
420 adminOP7d ago
I have been staring at all of this for a while so I'm hoping it's something easy that a set of fresh eyes will catch. Thanks in advance for the help!
Serenaphic
Serenaphic7d ago
Your logs are not complete, I don't see any error there so we might need to see the whole thing. Maybe the logs from the browser could shed some light too. I am guessing your token might not be right. even if you follow the procedure correctly, you get the token for the app you are using and sometimes you can't use that in homarr. if you haven't done it this way, I suggest you access plex from the ip of the container, and proceed to retrieve the token from there
420 admin
420 adminOP6d ago
Sorry, those logs were just saved out from the console tab of chrome after a page reload Good tip about the token. What would be the easiest way to access plex via the container’s ip? I’m not sure I’d know how to go about that In the mean time I’ll try to figure out how to get my full logs
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