Switch interface for Corne Premium Case arrived broken
Just got the aluminum case for my Corne Wireless and it looks like one of the switch interfaces came without the clips on the side, so it just slides through the hole of the case. Any recommendations here?
3 Replies
I'm sorry to hear about the issue with your Corne Premium Case. If one of the switch interfaces is missing clips, it may not hold the switch securely in place. Here are a few recommendations:
1. Contact Support: If the case is new and arrived damaged, the best course of action is to reach out to our support team for a replacement or refund. They can assist you with the return process.
2. Temporary Fix: If you need a quick fix, you could use a small amount of hot glue or a similar adhesive to secure the switch in place temporarily. However, this is not a permanent solution and may affect the switch's removal in the future.
3. Replacement Parts: If you're comfortable with it, you might consider sourcing a replacement switch interface from a local electronics store or online. Ensure it matches the specifications of your current setup.
4. Check for Warranty: If your case is under warranty, you may be eligible for a replacement part or case.
Please ensure to handle the situation carefully to avoid further damage. If you need more assistance, please refer to our documentation for additional support options.
@Micky Can you send out a replacement piece with intact clips?
What’s your order number? @mikebcbc
Mike actually responded in email!! Thanks you guys!