Does anyone use hetzner and experience players getting randomly kicked?
Title. We self host with a dedicated Hetzner box, and have recently experienced players getting disconnected randomly.
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Requested by ohsogamer#0
What’s the message on disconnect
maybe like
send some logs?
or more detailed answer :bruhcat:
It's a general question, like does anyone on hetzner experience frequent disconnects
:bruhcat:
has disconnected: An internal error occurred in your connection.
followed by
read timed out
for a lot of players some times
you do understand each hetzner machine has a different setup.
if you are disconnecting its probably because of the mc setup not hetzner.
i own a hetzner machine and nothing happens
it's usually always An internal error occurred in your connection.
followed by
read timed out
ok? wheres the logs
playername kicked from server survival: An internal server connection error occurred.
thats a typical disconnect message
i can't share logs there's player names and ips?
mclogs hides that info
!logs
Please check your server log for errors from your plugins.
If you need further help understanding the errors, please send us the whole log file.
Where can I find the server log?
Logs are stored in
<server_directory>/logs/. Search for a file explorer in your server's management interface and navigate to that directory. Once you've opened that up, search for the latest.log file. Some providers have a separate page for logs and may hide the "logs" folder.
On Aternos:
• Go to https://aternos.org/log/.
On Minehut and server.pro:
• Go to the "files" tab in the left menu.
• Navigate to the root directory of your server.
• From there navigate to /logs/latest.log.
What should I do with the log?
• First of all, read it! I mean, that's what you do all the time when you run a server, isn't it? Try to locate any errors that have anything to do with the issue you are facing.
• If you got the latest.log file or created a .txt file with the necessary errors you can upload these directly to the channel, but we prefer if you upload them to https://mclo.gs/.
• If you have trouble downloading the log file, copy/paste the text to a paste service (like mclogs). Copy the link that it gives you and send it to us. (Don't worry, McLogs hides your users' IPs.)Admincraft Canned Responses
here's an example
https://mclo.gs/IW1mMnT
mind just sending a full server log..
client logs would also be required
it's velocity it just repeats 'x connected' 'x disconnected' like above...
what plugins do you have on velocity
you sure thats All of them?
yeah
hmm
I have changed network_compression_threshold to 128 from 256 to see if that helps
This is typically a server issue
hmmm
could be hetzner being hetzner
is there anything you guys recommend around routing? cloudflare tunnels, settings, etc
should they be proxied