Bot removes reward role

So I'm having this problem where the bot will remove the reward role givinafter reaching a certain level, example reward role is level five, after reaching level 10 reward role is removed by bot and givin back at level 15, I'm not sure if it's something I did but I can't figure out how to disable this. would appreciate any help
Solution:
Under "XP Role Rewards" you can see that the bot doesnt have permission to assign the level 10 role reward. You can use /config troubleshoot and the bot will list all issues you're having with permissions...
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13 Replies
EasyThreads
EasyThreads2w ago
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CmdData
CmdData2w ago
Can you take a screenshot of your role reward configuration
🖤Ghosty🖤
🖤Ghosty🖤OP2w ago
still kinda new to using the bot how exactly do I bring that up-
CmdData
CmdData2w ago
Either your dashboard or /config check
🖤Ghosty🖤
🖤Ghosty🖤OP2w ago
No description
Solution
CmdData
CmdData2w ago
Under "XP Role Rewards" you can see that the bot doesnt have permission to assign the level 10 role reward. You can use /config troubleshoot and the bot will list all issues you're having with permissions
🖤Ghosty🖤
🖤Ghosty🖤OP2w ago
so I gotta assign a level 10 reward for it to not remove the previous level reward?
CmdData
CmdData2w ago
You already have a level 10 reward assigned, but Lurkr doesn't have permission to view/assign the role, which is why its saying "@unkown-role" /config troubleshoot shows you all permission issues
🖤Ghosty🖤
🖤Ghosty🖤OP2w ago
i never assigned a level 10 reward not sure why it would be there
CmdData
CmdData2w ago
Then you can remove it and it should work
🖤Ghosty🖤
🖤Ghosty🖤OP2w ago
what would be the command for removing it?
CmdData
CmdData2w ago
/config delete option:Setup Leveling Role Reward Or the Dashboard
🖤Ghosty🖤
🖤Ghosty🖤OP2w ago
alright, well thanks for the help I appreciate it, was stressing slightly about it
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