7 days ban twice in 3 weeks.
I have been banned again today for 7 days after they have unbanned me on 2nd of December. What is happening? I thought ok, first time I will wait for the PUBG Team to investigate and see I am clean. I got unbanned like nothing happened and today, all of a sudden my account has been banned for the same reason, AGAIN. Do you know by any chance what is happening? Do I need to format my windows? reinstall the Gameloop? Thanks!
Solution:Jump to solution
Hello, @CrisliSh!
Accounts are suspended for violating PUBG MOBILE's terms of service . Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
6 Replies
? Why ping me?
sorry, it was by mistake 🙂
Solution
Hello, @CrisliSh!
Accounts are suspended for violating PUBG MOBILE's terms of service . Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
Thank you! But I would like to find out what is wrong so I can fix it. I cannot play for 7 days and get banned again for 7 days
It would help to reinstall win and Gameloop?
to avoid this in the future?
I am playing for 6 years and I have never had this issue
We are unfortunately unable to confirm the exact cause of this through the community. As mentioned above, you may reach out to the customer service for further assistance.
Thank you for your help 🙂