P
Postiz3mo ago
Support

Ticket: Confusion Over Facebook/Instagram Permissions for Postiz

@Lucas Sims Just created a ticket
Question: We are trying to request permissions for both Facebook and Instagram, but have some issues about what permission is related to what feature from Postiz, so we could point and screencast correctly during approval
Attempted: We have followed the instructions from documentation and from another support ticket (https://discord.com/channels/1243410146097500202/1294685271127887936/1294686066506338357), but still have some issues to understand which permission refers to what feature in Postiz
Working On: We want to improve our social media accounts management
Using Postiz On: Docker Compose
Take it from here @Postiz
16 Replies
Ariel
Ariel3mo ago
I’m having the same problem, my requests for Meta Advanced permissions keep getting rejected over and over. anyone here who got approved? could you share what permissions you applied for and exactly what you showed in your app’s screen recordings? would really appreciate the help! ✨
Vijay Patel
Vijay Patel2mo ago
Yes I am looking out for the same. Please help us out here.
Ariel
Ariel2mo ago
Up
Brotherperson
Brotherperson4w ago
Hi bro's, still need help?
Vijay Patel
Vijay Patel4w ago
Yeah Even I ahve submitted the recording and they keep on rejecting it. Hello @here I had submitted the app for verification. It got rejected with the comments from the reviewer as follows. Can anyone let me understand how to resolve that, in case you have faced similar issue.
pages_read_user_content feedback
App rejected - Unable to verify use case experience in app
Developer Policy 1.9 - Build a quality product

Notes from your reviewer:
Hello team!

While reviewing this submission, we were able to verify the used case and screencast submission as allowable, however upon replicating the application we were unable to approved the permission requested.

Please re-submit accordingly and we will re-review your application.

Thank you!
pages_read_user_content feedback
App rejected - Unable to verify use case experience in app
Developer Policy 1.9 - Build a quality product

Notes from your reviewer:
Hello team!

While reviewing this submission, we were able to verify the used case and screencast submission as allowable, however upon replicating the application we were unable to approved the permission requested.

Please re-submit accordingly and we will re-review your application.

Thank you!
The same comments have been given to pages_read_user_content feedback pages_manage_posts feedback pages_manage_engagement feedback instagram_manage_comments feedback instagram_content_publish feedback read_insights feedback pages_read_engagement feedback instagram_manage_insights feedback Only permission which got approved were pages_show_list, business_management, instagram_basic
ukro
ukro4w ago
+1
Brotherperson
Brotherperson4w ago
Uhm, i had no trouble getting it. But to be honest this sounds like something that needs to be resolved with Meta since it is their rejectoin.
Vijay Patel
Vijay Patel4w ago
Can you share us couple of videos you have recorded. So that we can see how it has to be done… Thanks
Brotherperson
Brotherperson4w ago
Well, basicly i registered the app and followed the postiz docs. I only needed to do a simple verification. I did not record anything to show to Meta,
Vijay Patel
Vijay Patel4w ago
Is your app live
Brotherperson
Brotherperson4w ago
I can post stuff on Instagram and Facebook yee
ukro
ukro2w ago
@Brotherperson Please advise so i don't need advanced permission just the basic? ❤️
Vijay Patel
Vijay Patel2w ago
I got it running... You only need to enable the request advance permission. That's it it will work seemlessly.
Brotherperson
Brotherperson2w ago
@Vijay Patel and i did the same thing i recon
Eliza
Eliza2w ago
so not permissions like "pages_manage_posts"?
Vijay Patel
Vijay Patel7d ago
Permissions need to be requested: pages_read_user_content feedback pages_manage_posts feedback pages_manage_engagement feedback instagram_manage_comments feedback instagram_content_publish feedback read_insights feedback pages_read_engagement feedback instagram_manage_insights feedback pages_show_list, business_management, instagram_basic

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