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Novu3w ago
Safi

Message content could not be generated

I am triggering email notifications using SendGrid, but I keep encountering the following error: Message content could not be generated. This error occurs several times a week. I have reported this problem before, but there has been no resolution. It is not an issue with the code because when I resend the request, the email is sent successfully. The error happens randomly. Here is an example transaction ID: bd993385-061d-47d9-a8aa-e92c24fc01a9
No description
3 Replies
Safi
SafiOP5d ago
@Support @Pawan Jain
Pawan Jain
Pawan Jain4d ago
@Safi I checked this transactionId. there is some issue in compilation. Could you please share the occurrence of issue. is this happening daily / weekly / montly? Since you mention it happens randomly. is there any chance you use any special character which breaks our compilation process?
Safi
SafiOP4d ago
@Pawan Jain It happens several times in a month(this is what i caught). Happens to different workflow . This one exactly have 3 fields : "payload": { "email": "[email protected]", "clientName": "Test Dimowa", "date": "04.12.2024" }, which i dont think it is the problem and i dont see any special character. Data passed is small .
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