How can a permanent item expire?
Due to the old login bug XSuit went back to lv 2 from 3 but items expired?
Solution:Jump to solution
Then please wait until they reply back to you. If you do not find the reply helpful you can either create a post regarding this on the support subreddit or #requests.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
8 Replies
Hello @Pain! Could these be time limited Star Fragments obtained from the X-Suit spin?
it's not
long story: I had this bug who logged a random person into account and he used my stuff. but i got mostly but not the star fragement item back for some reason
you can see in the pic
i made an in game submit
it was a permanent star fragment
Got you. Have you tried contacting the customer service again after the Star Fragments expired?
i did yeah
Solution
Then please wait until they reply back to you. If you do not find the reply helpful you can either create a post regarding this on the support subreddit or #requests.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
ok thanks