Banned my account
#pubg-mobile
I am an old player since the second season and I play constantly. I logged in to my account from another device and then it was banned for ten years. According to the penalty, it is modifying the game data and I do not use any of the program and I cannot risk using any cheating tool because my account is very important to me and I am very accused of developing it as I spent huge amounts of money on it. I hope you reconsider this because if the problem is not solved, I will retire from the game and thus you lost a valuable person in the game and I promise you that I will not risk logging in to my account later except from a trusted device. Thank you
Solution:Jump to solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
3 Replies
Solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
17kd man thats a bit sus
What's the problem if kd17?
The last season my kd 29
My account 5019018490 has been banned and I don't know why as I did not modify any data according to the ban penalty. I have been playing since the second season and my account is heavily accused of participating in all the events that happen. I just spent huge amounts of money and what happened with my account being banned was a strong shock. How can I expose my account to a ban for ten years!! Is it logical for this to happen! I am sure that there is a mistake and I did not do anything to expose my account to a ban. At first it was banned and it occurred to me that I might have played randomly with a wrong person and then it was banned for ten years! And two days later another ban for ten years! How is that and what happened! Please consider this and lift the ban as I can no longer continue playing and it has affected the development of my account as there are new packages that I will lose. Please consider my request seriously