Conqueror rank.
One of my friend was ranked at top 390 at 1:20 am CET and after the reset he haven’t received the Conqueror rank.
Solution:Jump to solution
Hello, @Rebeka!
Could you please ask your friend to share a video recording of the issue they have encountered?
It’s possible your friend wasn’t within the top 500 players in their server when the server reset, or they may not be at Ace tier. Only players in the Ace tier or higher who rank within the top 500 on their server are automatically promoted to Conqueror tier at 00:20 (UTC+0) each day. If your friend believes this wasn’t the case, please tell them to share a video recording that can clearly illustrate the issue they have encountered....
6 Replies
Solution
Hello, @Rebeka!
Could you please ask your friend to share a video recording of the issue they have encountered?
It’s possible your friend wasn’t within the top 500 players in their server when the server reset, or they may not be at Ace tier. Only players in the Ace tier or higher who rank within the top 500 on their server are automatically promoted to Conqueror tier at 00:20 (UTC+0) each day. If your friend believes this wasn’t the case, please tell them to share a video recording that can clearly illustrate the issue they have encountered.
Thank you! I will get to him and i will get back to you as soon as possible.
This is the 2 videos i got from him
Did he not get promoted to Conqueror the other day as well, @Rebeka?
He says he didn’t
Its fixed for him now, thank you for your help!
Anytime. You're welcome!