My account banned 10 years hacked
My account was stolen on 10/3/2023 and I submitted a recovery request, but I put the same email associated with my account and the company did not delete the hacked links. I submitted another request to the company via email and after recovering my account, I found the account banned and I suffered a lot until I recovered my account. Please help me and open my account and raise integrity again. Help me as soon as possible. I lost my account due to support’s delay in returning my account for 14 days until I recovered it and the hacker was not able to harm anyone in the game other than me. I blocked the account from the user interface. Please help me and lift the ban. I recovered my account, but the ban is still integrity 0. Please help me, please
Solution:Jump to solution
Hello, @rere,!
Accounts are suspended for violating PUBG MOBILE's terms of service . Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
14 Replies
Please help me open my account
Solution
Hello, @rere,!
Accounts are suspended for violating PUBG MOBILE's terms of service . Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit an Appeal request through the community support form.
What can ido
Now its good
Please submit an appeal request through the community support form mentioned above.
Can anyone explain please or direct link
The link is mentioned in my first response.
This is not useful. I want a manager to help me. I spent a lot of money on my account. Please help me lift the ban, please.
All the appeal requests sent through the form are manually reviewed by Tencent.
The method is closed and the ban was made by another person due to support’s delay in restoring my account. When I got it back, I found it blocked. Please help me because Arab support has failed.
I cannot submit a request inside the game because it is closed
A year has passed and I miss my account and my friends. I lost my account because support was late in helping me. I feel very sad. Please help me.
The hacker could not harm anyone inside the game, and I am sure of that because I could not sleep for three days to protect my account. The hacker blocked my account for the first time for seven days. I informed support, but support was late and did not pay attention. The hacker blocked my account. Whoever confronted the user, please help me. All I want is a raise. Banning my account and returning integrity to 100
Your account security is your own responsibility. Accounts are suspended for cheating or otherwise violating the terms of service regardless of who was using it. As mentioned in my first response, please submit a request through the community support form if you want to appeal for your account suspension. We unfortunately may not be able to help you with this any further through the community.