Novu•6d ago

Free trial ends ask to pay somehing

Well Im quick lost Ive just received an email from Novu saying that :

     Your free trial ends on November 21, 2024
Your free trial for Novu Business Events and 1 more product with Novu US, Inc. will end soon. You have an upcoming payment on November 21, 2024.

 
If you add a payment method, the added payment method will be charged $250.00 or more every month, depending on usage.

     Your free trial ends on November 21, 2024
Your free trial for Novu Business Events and 1 more product with Novu US, Inc. will end soon. You have an upcoming payment on November 21, 2024.

 
If you add a payment method, the added payment method will be charged $250.00 or more every month, depending on usage.

But Ive never subscribed to any Novu plan...

1 Reply

Pawan Jain•6d ago

@loup We start business tier free trial when new user sign up. If you haven't added payment methods and upgraded yet, your account will be in free tier after 21st Nov You will not be charged anything in free tier. Let me know if you have any questions

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Free trial ends ask to pay somehing