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Why so many bug reports above mine are answered, but my Isnt? Why don't do it one after one, instead of just jumping over it
Solution:
You will only receive a response if there is an update regarding the bug you reported.
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6 Replies
Solution
delfin
delfin3d ago
You will only receive a response if there is an update regarding the bug you reported.
Pazy
PazyOP3d ago
But I mean why they just skip some of them and go above it? Or they response only when they comfirm that Its bug or what
delfin
delfin3d ago
None of the bug reports are skipped. All of the bugs reports submitted by players get reviewed.
Pazy
PazyOP3d ago
So if Its not bug they give me disregarded I mean they will tell me in anyway Yeah, I know I'm stupid
delfin
delfin3d ago
You will only receive a response when: 1. Your post gets disregarded: This means it is not a bug and an intentional feature instead. 2. Your post is pending: Tencent needs more information to verify the bug and reproduce it. 3. Your report gets resolved: This means your bug report has been verified, reproduced and a fix has been or is planning to get implemented. Your reports go through multiple stages before a fix can be implemented. Therefore sometimes it may take longer to receive a reply. We ask you to wait patiently in the mean time.
Pazy
PazyOP3d ago
Yeah, I understand And like I said
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