help
#requests y phone hacked and my account stolen again and now me can't back my account because can't open complain he told me wait 3 month please open my complain to back my account help me please
I have all the shipping receipts and all the details for my account. Please open the complaint again so that I can recover my
account. Please.
id/5677193178
Phone/galaxy a54 5g
Contry/Saudi Arabia
Solution:Jump to solution
You will not be able to submit another account recovery request through the account recovery tool for 3 months after a successful claim. Please reach out to the in-game customer service if you require further assistance with this.
If your issue is not resolved after receiving a response, you may create a post with a description and your numeric user identification on the official support subreddit....
15 Replies
Only thing you can do is
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Is go to their website file a report and try to get a customer service
No my account not ban my account stolen see my problem
Help me please
Solution
You will not be able to submit another account recovery request through the account recovery tool for 3 months after a successful claim. Please reach out to the in-game customer service if you require further assistance with this.
If your issue is not resolved after receiving a response, you may create a post with a description and your numeric user identification on the official support subreddit.
Not solved
Have you created a post on the official support subreddit?
Yes
Could you share the link to your post?
What link
You need my id or what
I am unable to find any posts created on the subreddit under your ID. Are you sure you created a post on the official support subreddit?
You want me make apost from here
Send me link to make apost
Yes, please create a post on the support subreddit if you still need assistance after contacting the customer service as I mentioned on my previous message. PUBG MOBILE Operations Team will investigate your issue and provide a response once the investigation is done.
https://www.reddit.com/r/PUBGM_Support
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
Done
Help me
PUBG MOBILE Operations Team will investigate your issue and provide a response once the investigation is done. We ask you to wait patiently in the meantime.
Ok I will wait ihave all details fo my account and all my reset for uc
Still wait
No one help me please help me i need back my account
Where send me to resolve my problems
They’ll respond in the subreddit