V
VALORANT3mo ago
neoxd

False Ban for third party software

i just got falsely banned for third party software as well and the only apps i had open were: discord, HyperX Engenutiy, Nvidia Settings , Logitech G Hub , ExperTool 2 (official tool for my graphics card from Gainward ) , NiceTaskBar And Riot Client and vanguard i dont know what lead to this ban or what app ive screenshotted my whole task manager and sent logs and everything i even told them i can send vods ill keep you guys updated if they respond because i wrote to them an hour ago i never cheated or used any software inside of VALORANT or Riots any games
No description
16 Replies
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i just got banned 1 day ago aswell they dont do anything
neoxd
neoxdOP2mo ago
Hey hope you fixed your problem i got unbanned pretty fast and forgot to update it took a few hours and then they replied to my ticket a day later saying there's nothing wrong with my account and i was never banned but i was But for me all that matters is i fixed my issue
robbie
robbie2mo ago
hello i also got the same problem, but i didnt have anything else open aside from chrome and now i got this screen
robbie
robbie2mo ago
No description
robbie
robbie2mo ago
all i was doing was using the stretched resolution on the game itself, i played on 1920x960 i never got trouble for playing on that resolution before
neoxd
neoxdOP2mo ago
Hello what worked for me is that I screen shot all of my tasks open in task manager then name the background processes send the error code and explain what happend and that i never got banned or had issues before etc etc After a few hours i got unbanned and got a reply a day later It might take longer or shorter depending on your problem because i see you have a different error screen than me I had error code val 5 and a different message
robbie
robbie2mo ago
yeah i had error 5 Then i closed the game i opened it again and it lead me there
neoxd
neoxdOP2mo ago
For you it says you modified the game so did you change something like the language from the files itself or change anything in the files
robbie
robbie2mo ago
i also cant seem to file for a ticket on riot's support i never touched the files before
neoxd
neoxdOP2mo ago
For me it didn't let me open it untill i was unbanned You should be able to Everyone can no matter what ban they have But the thing with riot support is they trust their vanguard anti cheat so much that if they determine you deserved the ban or not enough evidence of why you got banned they will ignore your ticket and never reply But if they determine it's a false ban you'll get a reply from an official riot dev
robbie
robbie2mo ago
i guess ill try again later the website doesnt let me log in on my account lol
neoxd
neoxdOP2mo ago
They have an issue with logging on lately i believe It happened to me a lot then i had to either wait or use a QR code to log in
robbie
robbie2mo ago
oh it got fixed i just restarted my pc
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account is banned forever they did not do shit im using diff pc now and i bought an account for like 70 euros not spending all that money on skins again

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