Wrongfully banned account
Hello everyone,
I’m reaching out here in hopes of connecting with the Valorant community and staff regarding an account ban that I believe has been placed on me in error. My account, Leo#0865, was recently banned under the claim of using "third-party software to gain an unfair advantage." I want to make it clear that I have never used cheats, hacks, or scripts in Valorant. This ban came as a complete shock, and despite opening multiple tickets and providing all the information I could, my appeals have been dismissed without clear evidence or explanation.
After researching, I suspect that the issue may relate to Nvidia Experience and Razer software, both of which I use as overlays to manage performance and settings but have no impact on gameplay. I’m concerned that Vanguard may have flagged these overlays as third-party software, resulting in an unfair ban. However, Riot Support has not been transparent about the investigation or given me the opportunity for a proper review.
I’m reaching out here because I know other players may have faced similar issues, and I’d like to hear from anyone who has experienced a wrongful ban or encountered issues with overlays and Vanguard. I would also appreciate any guidance from staff on how to proceed. My account represents a lot of time, investment, and dedication, and I am determined to resolve this.
If anyone has had a similar experience, please share, or if there’s any way to escalate this, I’d be grateful for your advice. This has been a frustrating journey, and I want to ensure that loyal players aren’t wrongfully penalized due to detection errors.
Thank you all for your time, and I hope we can work together to bring attention to this issue.
Best,
Leo#0865
14 Replies
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
I have already submitted multiple tickets, which keep on getting declined.
Meaning that they have looked and confirmed that it wasn´t a false ban
It is a false ban
I NEVER used any form of hacking
you might accidentally have a virus that does the same actions as a hack
anyway you
probably didn't use cheats
the issue is
no one can do anything
only support can help you and
if you get rejected by them
yeah
Pfff
This is so bs
I don't understand how a game with a community like this can treat its players this bad man
well its not really their fault, they can see what exactly caused your ban, and it probably ddid break tos. and they cant give any info because of security reasons.
riot is dogshit they just give perma bans for no reason
as long as u didnt have skins just make a new acc
u dont lose much
even if it isn't their fault, the fact that I didn't use hacks and now appeal for an unban and get wrongfully rejected is the problem
but yeah ig there's nothing i can do then
thats the thing its probably not "wrongfully rejected"
like i said the thing you got banned for most likely was doing sus stuff
Yeah, but does that make me a hacker, that took an unfair advantage in the game?
No
nopeee
and that sucks
exactly