Authorization

Can’t understand this error. Kindly help me. I want to remove my old device which is authorized by pubg. But i want to remove it. And add my new device.
No description
10 Replies
Quendi
Quendi3w ago
Hello, @Akif Ch! What is the numeric user identification of your PUBG MOBILE account?
Akif Ch
Akif ChOP3w ago
Character id? Uid?
Quendi
Quendi3w ago
Yes.
Akif Ch
Akif ChOP2w ago
5253992943 Here it is @Quendi ?? @Quendi
Quendi
Quendi2w ago
Have you tried to contact the in-game customer service regarding this, @Akif Ch?\
Akif Ch
Akif ChOP2w ago
Yes Basically my account is hacked. But i have my 3rd link email linked with my account. And i can login my account. But i want to add ny number to turn on secondary verification but i am facing this error while adding my device to trusted device. I have sold my old phone. Which was iPhone 11 pro max. I have given all correct info and i also have invoices of uc i have purchased before. I have all proofs that this is my account. Kindle help me As soon as possible. @Quendi @Quendi ???
Error
Error2w ago
Please try again.
Akif Ch
Akif ChOP2w ago
What you me to try again?
Akif Ch
Akif ChOP2w ago
No description
Akif Ch
Akif ChOP2w ago
@Quendi @Quendi @Quendi
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