R
Railway3w ago
ZSAN

Plan Wasn't Activated after payment

Hello team, please check my account and invoice. I paid for the hobby plan but it wasn't activated after payment Invoice Id: #A19F5C03-0003
Solution:
you paid an old invoice, you need to now sign up for the current month
Jump to solution
18 Replies
Percy
Percy3w ago
Project ID: N/A
Solution
Brody
Brody3w ago
you paid an old invoice, you need to now sign up for the current month
ZSAN
ZSANOP3w ago
but there was no due how it appeared
Brody
Brody3w ago
im sorry but i dont understand what you mean
ZSAN
ZSANOP3w ago
I didn't use the railway from October And it still took 5$ for no reason
Brody
Brody3w ago
railway is a subscription service, same way you'd still have to pay for netflix or spotify even if you didnt watch any tv or listen to any music
ZSAN
ZSANOP3w ago
Bro i paid the month i used . And when it expired i didn't use it
ZSAN
ZSANOP3w ago
Check my projects were removed 4 weeks ago when it expired
No description
Brody
Brody3w ago
your last invoice does indeed have usage but again, railway is a monthly subscription service, even if you didnt have anything running, you still have to pay for the subscription
ZSAN
ZSANOP3w ago
Then unless i pay how it can use assets?
Brody
Brody3w ago
you pay railway is a paid service
ZSAN
ZSANOP3w ago
i have to shift to another bro this way it means if i don't use railway for 6 months , i have to pay 30$ to use it again,
Brody
Brody3w ago
no, your subscription was canceled by our systems
ZSAN
ZSANOP3w ago
I haven't run any projects since my last subscription expired. You may check my existing projects
Brody
Brody3w ago
im sorry but i dont see the relevance
ZSAN
ZSANOP3w ago
Ok thank you if you have nothing to do
Brody
Brody3w ago
you paid an October invoice, it is now November
ZSAN
ZSANOP3w ago
shame bro good bye
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