Getting error when syncing leaderboard roles
When trying to sync my roles, the bot responds with an error. Is there anything I can do about this?
20 Replies
Hey @Philipp👨💻! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer OverflowHi, I'll let our dev team know to come and take a look asap
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Hey @Philipp👨💻, can you try it now? If it still errors, can you send your server'd ID
Still same issue. My server ID is 1292840966075715679
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Apparently other commands are broken as well
The error for those rank ones is "DiscordAPIError[50006]: Cannot send an empty message"
Does the bot have perms to attach files in that channel?
Is this the right place to look? The bot has the Admin role on my server and therefore access to the whole server. Under data access it shows this:
No, data access controls what the data the bot can handle, this is what it looks like if bot developers enable everything:
Kiai doesn't have the message one because we don't read the content of messages, we just need to know that one exists and was sent
Can you try giving the @Kiai bot role itself the admin perm and see if that fixes it
It has the admin permission, but the command doesn't work in any channel unfortunately
I see someone tried to use the context menu version, did that work?
If so i might know where the issue is
For me getting someone's rank info has always been working, but I see occasional error logs from other people using the command.
The bigger problem for me is that I'm not able to sync the leaderboard so people get role rewards
So no matter if via context menu or typing the command, the /rank works for me, but sometimes not for others. /leaderboard-roles sync never worked for me
@Philipp👨💻 just pushed fixes for both commands
Unfortunately I'm getting the same error message. Is there anything I can do to help debug this?
If it helps, I could invite you to my server with permissions to use this command
Looks like I fixed it in one place, but forgot the fix in the other part of the command 🫠
Should be working now @Philipp👨💻
No Leaderboard Roles
There are no leaderboard roles to sync!
Sorry about all the delay
Haha no worries, I'm a dev myself so I know this. Thanks for the fix and great support, it works now!