Credits not applied after subscribing to Premium

Same problem as here: https://discord.com/channels/725336160112738385/1245403944881098854 I subscribed to the patreon and then connected my discord account, waited a few hours to see if it would update but it hasn’t. I disconnected my discord from patreon and reconnected it with no change. My patreon account is through Google, not sure if that makes a difference or why it would. Not really too concerned with a refund or anything. Is there an override that could apply the 3 credits and in the meantime I can look into how to self host?
6 Replies
Asmund
AsmundOP4w ago
Strange actually, I’ve got the Patreon Patron role here but not the supporter or premium roles. Changed my tier and subbed an extra $3 (6 total) with the discord connection active, no change. Verified payment went through. Connected an reconnected a few times. But my discord username in the patreon connect is registering with an extra character as vexingmammal#0, but it doesnt seem like user nickname is the source of the issue because I'm still being assigned the Patreon Patron role when I connect/disconnect Patreon from discord. Ah, I see now it may take up to 30 minutes for the credit refresh. Since I updated my subscription to a higher tier, I'll give it a bit longer. The original 3 havent applied yet though, so I'll see if they all apply at once.
CircuitSacul
CircuitSacul4w ago
Sorry for delay. Do you have credits yet? If not I’ll have to fix this when I get home
Asmund
AsmundOP4w ago
No worries, I just woke up- I work nights. No, they never applied
CircuitSacul
CircuitSacul4w ago
@Starboard restarted the bot, should be fixed when it comes back online ugh, the loop for handling patreons somehow crashed that shouldn't even be possible o if the database query panics it could ugh @Asmund super sorry about that. Looks like it updated your roles, so you should have all the credits you've paid for now.
Asmund
AsmundOP4w ago
No worries, stuff happens all the time! Sorry it revealed a headache for you, but I appreciate your dilligence
CircuitSacul
CircuitSacul4w ago
eh I'm being lazy I should go fix the bug I'll do it eventually I'm sure
Want results from more Discord servers?
Add your server