unable to get the code
When I tried logging in, i was unable to get the code for my 2step verification thing. I used my phone number to login then i got greeted with this pop up. Ive tried sending a code to my number for about 5 times and haven't got anything. I've also deleted the app and reinstalled it. Any ways to fix this?
Solution:Jump to solution
This happens when you reach the limit to receive the verification code. Can you try again after 24 hours? If the issue still persists, you may let us know, @lukas.
13 Replies
Hello, @lukas! Do you have WhatsApp linked with the same phone number? Can you try to check there?
Yes i do have WhatsApp linked with the same number but haven't gotten anything from Pubg or any code
The same thing shows when i try login with email
Did you save backup verification codes, @lukas?
Lemme check
Nope
Are you sure this is the correct phone number that you have access to, @lukas?
Yes because i logged in with Phone number, then this popped up after I had logged in.
For how long you have been facing this issue?
Todau
it says "Actions taking too quickly, try again later"
Ever time i press on the "Obtain"
Solution
This happens when you reach the limit to receive the verification code. Can you try again after 24 hours? If the issue still persists, you may let us know, @lukas.
Yes yes
thank you very much, if this keeps on happening ill let one of the staff know
Thank you for your help
Glad to be of help!
I was able to log into my account. Thanks for your help Quendi.
Glad to hear that and you're welcome!