Help with login :)
Hi
I was a high level in 2019, used to login with Facebook, I remember my email and password for Facebook but my Facebook got banned + hacked plus erased last year, how can I retrieve my data and make it so that I can login with my email?
My email is [email protected] and my user id is 5549667320 my screen name, I’m not sure… #hi @imnotsure
Forgot my username in game-
Solution:Jump to solution
Hello @₲ØĐ Ø₣ ₮ⱧɄ₦ĐɆⱤ;(⚡, please follow that up with the customer service as they are the best people to help you with your account issue. Thank You.
10 Replies
Is this you?
Yessss;) I thought I was a higher level lol
Any update by chance?
Hello @₲ØĐ Ø₣ ₮ⱧɄ₦ĐɆⱤ;(⚡, Have you tried contacting the customer service team via in-game?
I can’t get in game because I can’t login to begin with, right?
;/
You can contact customer service from the log in page when you open the game. You do not have to be logged into the game.
Oh ok, and yes did but they did not assist
My issue is very unique 🙂 cause I know my email and password but only logged into via fb which got hacked.
Have you also tried using Account Recovery as stated in the email?
Yes when I put the Facebook “display name” into it it didn’t recognize it.
It’s not that I forgot anything, I know password and email, even game ID, but it is on fb portal which I can’t even get into for a second.
Solution
Hello @₲ØĐ Ø₣ ₮ⱧɄ₦ĐɆⱤ;(⚡, please follow that up with the customer service as they are the best people to help you with your account issue. Thank You.