I keep getting blue screen of Death on Davinci Resolve Render
The error listed is: dxgmms2.sys
I've tried everything from reinstalling graphics drivers, getting older drivers, trying the studio drivers, running windows memory diagnostic, running the directx diagnostic, disabling hardware acceleration, reinstalling windows 24H2, and even reinstalling my graphics card just to be sure.
Nothing works. I get to the same spot in the render and without fail it always blue screens.
Any ideas?
17 Replies
when you reinstalled your graphics card and driver such is it safe to assume you used DDU as well?
And does that happen with any other render?
For the graphics drivers I've used the nvidia app
As for the render, I managed to use render in place for the problematic bit, and that worked to finish the final render, but the crashes haven't stopped
Gotcha, you might want to consider using Display Driver Uninstaller to reinstall your graphics driver. It wipes out all the old stuff completely so you can have a fresh slate to installing your drivers.
It's also possible its a Davinci Resolve bug... a really bad one, not sure if you googled around for that as well.
That said though the only other thing might be to make a mini dump file the next time you can replicate the blue screen and someone more well versed than I can diagonose something more exact
How do I make a dump file?
It's been a minute since i've had to 1s
It should be in C:\Windows\Minidump
Alright I found a program to read the dump file. When I imported it, it asked me to analyze it, then it spit this out.
Without understanding any of this, my best guess is its somehow memory related? Thats what the error code thing says.
What CPU, motherboard, and RAM are you running (and what RAM speeds)?
Have you installed the latest BIOS and chipset drivers for your system?
Ryzen 5800x CPU, B550 AORUS Elite AX V2 motherboard, Bios is now up to date.
Corsair DDR4 Ram (4 sticks totaling 32gb) at 3200 speed (I used the default xmp profile in the bios)
I just installed new nvidia studio drivers (got rid of the old ones with DDU) and reinstalled the chipset drivers just incase
The crash is happening inside of dxg (DirectX), and looks to be relating to paging. Most definetly a graphics/driver problem. Are you OC'ing your card?
Nope, I've never OC'd anything lol
If you use BlueScreenViewer from NirSoft, it can allow you to google the relevant error messages, which leads to more useful results in my experience.
But just to make sure, what GPU do you have, and what PSU? And can you run a GPU stress test with OCCT?
It almost sounds as if you simply run out of VRAM, or there is something wrong with your GPU's VRAM (if the latter, it'll need to get support from the manufacturer), without googling the error codes (typing them manually is a pain).
It’s a Zotac RTX 4070 and a Be Quiet 800 watt power supply. No 12vhp cable as my gpu didn’t use it.
Also can you clarify what OCCT is?
https://www.ocbase.com This, which is the first google result. It's a stress-test program.
OCBASE/OCCT : Free, all-in-one stability, stress test, benchmark an...
Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC
(And monitoring.)
Thank you. I’ll try this out later.