Unfair banned....

Dear PubgMobile, I recently received a unfair ban! I was finally enjoying my free time. Been playing 4/5 matches what the first 3 matches where completely terrible... And i was mid game i received the ban right after i killed a player that was hiding behind a rock wanting to throw a grenade but i killed him right away. His own grenade exploded on him self (not sure how that's possible while aiming a grenade) But i heard a ( Sniper shot on the left side of the enemy ) and went right after that location and killed the last guy. I remained following my teammate. I did transform into a wolf. Jumped of a hill and then i got the pop-up (Internet connection error) and right after i received the ban notification. This is the explanation what happened before i got banned. I would never use cheats. And especially not while i did spend around 5k into my 7 year old account!!! I include some videos so you see my gameplay
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Solution:
Hello. :r_pengwave: Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]. If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
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13 Replies
[CC] xAnony
[CC] xAnony5d ago
[CC] xAnony
[CC] xAnony5d ago
Search @CCxAnony on YouTube (111subs) there you find other videos of me playing. As the ban is not correct. I want my last match score to be cleared. And a fair sorry for the inconvenience. Because during the weekends i spend so much money / hours into the game.
Solution
Zuelle
Zuelle5d ago
Hello. :r_pengwave: Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]. If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
[CC] xAnony
[CC] xAnony4d ago
I have never violated any terms of use. I play normally for over 7 years. I might have a idea. Can it be possible that i got banned because of different time? Because recently the time zone got changed because of the winter
Zuelle
Zuelle4d ago
Timezone isn't a factor for one to get banned.
[CC] xAnony
[CC] xAnony4d ago
Okey thought it might be a reason. Because for me its just odd. I play with 3 fingers on my phone. And it never been any suspicion of any kind of cheats.
[CC] xAnony
[CC] xAnony4d ago
This is the message i got today
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[CC] xAnony
[CC] xAnony4d ago
I allocate approximately $75 to $90 per month from my salary to purchase season packs and other in-game items. It is perplexing why individuals would engage in cheating or violate the terms of use while simultaneously making such financial investments.
PAK AHMED
PAK AHMED4d ago
JUST LEAVE THIS GAYME L GAME COD WOULD BE BETTER FOR US
o
o4d ago
Can't you read? It's flagged that doesn't mean they think you hack as you described you made a weird move so the game banned you temporary just wait It's an automated ban
[CC] xAnony
[CC] xAnony4d ago
Yes im well aware but it has never been a problem. I think it might be suspicious but i usually play like this good during a match
o
o4d ago
Bro I feel the frustration but it's only one day pubg mobile won't unban you because they don't care for 1 day
[CC] xAnony
[CC] xAnony4d ago
The match i got banned for
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