can’t login

I tried to log in today.

I linked my account through Twitter.
Whenever I try to log in this code pops up.

What does it mean? How do I fix it?

Solution

Got you. A player mentioned that uninstalling the X app helped solve the issue. Could you also try uninstalling and see if you still face the issue?

Jump to solution

Mizo•10/25/24, 7:43 AM

The error code 611,1 in PUBG when trying to log in with Twitter is typically related to an issue with the Twitter login service, network problems, or a glitch in the PUBG app itself. Here’s how you can troubleshoot it:

Check Twitter Connection and Permissions

Ensure that your Twitter account is active and not facing any restrictions.
Check if PUBG has permission to access your Twitter account:
- Go to Twitter > Settings and Privacy > Security and Account Access > Apps and Sessions.
- Ensure PUBG Mobile has permission. If not, grant it or remove PUBG Mobile and try logging in again.

### 2. Clear Cache and Data for PUBG Mobile

Go to Settings > Apps > PUBG Mobile on your device.
Tap on Storage and select Clear Cache and Clear Data.
Restart the game and attempt to log in again.

### 3. Update PUBG and Twitter Apps

Make sure both PUBG Mobile and the Twitter app are updated to the latest version. Updates often fix compatibility and login issues.

### 4. Use an Alternate Login Option Temporarily

If the Twitter login server is down temporarily, you might need to wait until it’s back up or log in with a different account (like Google or Facebook) if you've linked multiple accounts.

### 5. Check Network Connection

Sometimes a weak or unstable connection can trigger login errors. Try switching between Wi-Fi and mobile data or reconnecting to the network.

### 6. Contact PUBG Support

If the issue persists, report it to PUBG Support within the app or through their official website. They may be able to reset your account’s Twitter link on their end.

Let me know if any of these steps help or if you need more detailed guidance!