Account Hacked UID: 5144560345
Account was taken about 8 months ago. The person that has taken the account based off posts in game and whatnot he or she is based in Hong Kong and plays in Asia server when I have played on that account on NA servers since Season 2 back in 2018. The photos below show the account in my hands before he took it and shows you my instagram profiles where I have posted multiple videos and screenshots of my account. Please someone help me get my account back, I have spent way to much money and time for my account to be taken away from me for good😭🫡
Solution:Jump to solution
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information....
14 Replies
@codexXx I have sent out reports and each time it gets rejected and I gotta wait another 3 months. I’m tired of these useless bots so i’m coming to a actual person/moderator for pubgm
Bro, they'll tell you to email or post on Reddit
I have posted on reddit on discord and in game I have reported this account. Yet no one helps, all that happens is the claim gets rejected and so i’m on here and reddit trying to get my account back. You would think with how much issues there are they would have more people to work these situations but they don’t care. Just want your money that’s all
I've been trying to unblock my account for 4 months now, which was blocked as I realised for a mass report from our clan's haters
It can only help you if you have receipts, all account information and a trusted device would help you VERY much
I have been playing on this exact phone since it came out. I have receipts of buying uc all the way back to 2018
As far as I know, receipts stop working for account recovery after 30-60 days. I don't remember exactly
if only yk they cared about the players. Always wonder why they never have a number to call for support, oh wait it’s because that means they actually have to do something. but man if I was powerbang or rolex lemme tell you my account would be back in my hands within minutes of the report. in the end they want the most money possible so they don’t really care about normal people
Receipts in game will go back 6 months for purchasing UC but if it’s been longer than that you have to go onto reddit or discord to get your account back otherwise your claim gets rejected cuz it won’t look beyond 6 months ago
How did he get your account?
Went through my facebook and then switched everything over to his email, his number and ect.
And who are you? How do I know you are a person that can help?
Don't give your account recovery details to anyone. Except Error
Exactly, Error will reply when she can. She has a lot of work she has to do. Just wish they would give her some help that is all. Reddit is to the point that she gets to hacked account in abt 20 days or so and everything else within a week usually. Idk how long it will take for someone to contact me on here tho
huh
I need to talk to someone to get my account back. I have all details and can answer any questions needed pls pls help
Solution
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the claim results, you can submit a support request through the official support subreddit with a description of the issue and your numeric user identification, and wait patiently for a response.