Account Ban

I am writing to request a review of my account (ID: 51503640797), which was banned several months ago. I believe that this ban was wrongly imposed as I have never used cheats, hacks or violated the terms of service of the game. I have always played fair and enjoyed the game with my friends. I have been trying to resolve this issue for the past 3-4 months, but have only received automated responses. This situation is very frustrating to me as I have invested a considerable amount of time and money in my account. I request to make a thorough check of my account and explain the reason for the ban. Also, I have done my investigation. I have reviewed my last matches before the ban and can come to the conclusion that there is nothing suspicious. Accuracy on all weapons is less than 25%, as well as hits in the head to 30%, in the body to 40% (more than 10 bullets), in the arms and legs to 22%, in the feet to 4% and in the hands to 6%. I'll add screenshots of this below. Also if we look at the matches, there we will see the match history of a typical As-Master. Also let's see the kd's for the season: Current Season: 0 Matches Played, 0 wins, 0 Top 10, K/D 0.00; C6S18: 154 Matches Played, 30 Wins, 104 Top 10, K/D 7.45; C6S17: 126 Matches Played, 14 Wins, 70 Top 10, K/D 5.29. My ranking in recent matches: #6 11.06.2024 23:38 - Erangel #15 11.06.2024 23:14 - Erangel #8 11.06.2024 22:33 - Erangel #1 11.06.2024 22:17 - Livik #1 11.06.2024 21:41 - Erangel #32 11.06.2024 21:18 - Erangel #44 11.06.2024 21:01 - Erangel #68 11.06.2024 20:52 - Erangel Thank you for your attention to this issue.
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Solution:
If you wish for a suspension to be reconsidered, submit an Appeal through https://pubgmobile.live/support.
Jump to solution
11 Replies
Miyaki
MiyakiOP3mo ago
I swear I never used cheats or any modifications
minsted-kun
minsted-kun3mo ago
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected]. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Miyaki
MiyakiOP3mo ago
I've tried it all! The only thing that can help me is Error.
Fbsbatman
Fbsbatman3mo ago
How can I contact with him (Error)¿
8AMKhenjie
8AMKhenjie3mo ago
Oh my god Max pharoah And got ban Thats sad
Miyaki
MiyakiOP3mo ago
I don't know, I need it too @Piston , please ask Error to check my post when she’s free, please:PeepoBlush:
Solution
Piston
Piston3mo ago
If you wish for a suspension to be reconsidered, submit an Appeal through https://pubgmobile.live/support.
Miyaki
MiyakiOP3mo ago
I need to explain and show everything in person; it's impossible to do it otherwise🙄 I would like to add that I was mass-reported by haters of our clan. Evidence is shown in the screenshot below.
Miyaki
MiyakiOP3mo ago
translation
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Miyaki
MiyakiOP3mo ago
original
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Piston
Piston3mo ago
Please use the form. You can track your status here: https://pubgmobile.live/status.
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